Requests need investigation
Your team has to gather context from several approved sources before preparing a useful response.
Agentic AI Solutions
Assess and pilot a supervised workflow that investigates requests, chooses permitted next steps and prepares work for your team's approval.
For founders and operations teams with recurring work, accessible systems and a clear process owner. Start with one workflow and a practical way to judge the result.
Based in Bhubaneswar, India. Working with businesses in India and international markets.
Which permitted source
is needed next?
01 Find the fit
An AI agent uses a model to choose among permitted next steps, such as checking another source or requesting clarification. Its task, tools and authority should be defined before it runs.
An agent may be useful when the path changes with the information it finds. It is less useful when a reliable rule or an existing software feature already completes the job.
Your team has to gather context from several approved sources before preparing a useful response.
Most cases follow a pattern, but missing or conflicting information requires a different next step.
People need a clear recommendation, the sources behind it and a record of unresolved questions.
THE SIMPLEST USEFUL STARTING POINT
For a knowledge assistant, document extraction or a focused AI feature, explore AI Integration. We assess simpler options before recommending an agent.
02 A workflow, made visible
A support request arrives: “The monthly report is missing Site North.” The workflow can check the report status or consult approved guidance, depending on what the request needs. It then prepares an internal review packet with its sources and unresolved questions.
Concept demonstration. Synthetic data. No live AI, customer records or external actions.
Simulation only. Synthetic data. Nothing is sent or changed in a business system.
NORMAL PATH
Which permitted source is needed next?
EXCEPTION PATH
Request: SR-204. Proposed action: add an internal note recommending review by the reporting team. Sources: sample report status and approved sample guide. Customer message: none. Account changes: none.
Sample report for Site North is incomplete. Recommend review by the reporting team before preparing a customer response.
A reviewer checks the target, evidence and full note before approving. Approval applies only to the action shown.
SAMPLE ACTIVITY RECORD
Illustrative events, not live system activity.
If a source is unavailable, information conflicts or the request exceeds its permissions, the workflow stops or asks a person to take over. It does not invent a completed action.
These are illustrative concepts, not completed client projects.
Discuss your workflow03 The deliverables
The proposal defines the workflow, systems, users and deliverables. A focused engagement can include:
Map the current process, compare simpler alternatives and identify the data, access and review requirements. Receive a recommended next step and a first-release scope.
Test one workflow with selected users and approved tools. Receive the implementation and the evidence needed to decide whether it is useful.
Make proposed actions visible, require the agreed approvals and give incomplete or failed cases a clear owner.
Review task quality, human effort, failures and usage costs. Receive the agreed configuration, documentation and handover materials.
04 Before we build
You do not need to choose a model or framework before speaking with us. Bring one process that needs improvement, the people who understand it and a few examples of how the work happens today.
BRING ONE PROCESS
Compatibility depends on available APIs, permissions, subscription features and data quality. We check these before committing to a connection. Data preparation or unsupported systems may require separate work.
05 Human control
An agent should have a defined job and a limited set of tools. The project specifies what it may read, draft, recommend or change, and which actions require a person to approve them.
Approval is checked by the application before the action runs. A message or document cannot grant the agent new permission. Failed checks lead to a blocked action or manual review.
Data handling is agreed for the selected tools and providers, including processing locations, retention and deletion. Whether a provider uses data for training is a separate question from whether it stores that data.
Your operating plan should include a way to pause execution, revoke access and continue the work manually.
06 A measured process
Define the task, current process, permitted actions and useful outcome. Check whether an existing tool or simpler automation is sufficient.
Review access and representative examples. Use a limited technical experiment where needed, then agree the pilot scope and evaluation criteria.
Test the bounded workflow with selected users. Review normal cases, exceptions, mistakes, operating costs and the effort people still need to contribute.
Proceed, revise, simplify or stop based on the evidence. Production deployment requires a separate agreement covering operational controls, responsibilities and support.
A demonstration shows a possibility. A pilot tests usefulness. Production requires the additional work needed for routine operation.
Discuss your workflow07 Evidence before expansion
Agree what a correct result looks like before implementation. Compare the pilot with the current process and a simpler alternative where useful.
The final review can recommend proceeding, revising the scope, choosing a simpler approach or stopping. A pilot does not have to justify a larger build.
Evaluation criteria are agreed for your workflow. No performance results are claimed by this example.
08 Beyond the build
The build fee is one part of the cost. Running a workflow can also involve model usage, tool calls, hosting, storage, search infrastructure, subscriptions, monitoring and human review. Retries and failed runs still consume resources.
We separate implementation fees from recurring services and additional changes in the proposal. A useful operating measure is the total cost of attempted work divided by the number of correctly completed tasks, with review effort included.
The agreement identifies who controls the accounts, custom code, configuration, documentation and evaluation materials. Client-owned service accounts are preferred where practical. Existing components and third-party software keep their own licence terms.
Ongoing monitoring, maintenance and further development are scoped separately. Coverage hours, response targets, responsibilities and transition arrangements are agreed before routine production use.
09 Ways to begin
01 / DISCOVERY FIRST
For a recurring problem whose best solution is still unclear. Assess one workflow, its information and systems, the decisions involved and the options for improving it.
You receive: a workflow map, readiness findings, permission boundaries, evaluation plan and recommended next step. That recommendation may be an agent pilot, a simpler solution or no build.
Commercial approach: paid, fixed-scope discovery with a written proposal before work begins.
02 / WHEN THE WORKFLOW IS DEFINED
For a workflow with enough discovery evidence to test. Agree the users, tools, data, action limits and success criteria, then evaluate a bounded implementation.
You receive: the scoped pilot, review and exception handling, evaluation findings, observed usage costs and a decision on what should happen next.
Commercial approach: a scoped proposal after readiness is confirmed. Production deployment and ongoing support are separate decisions.
Pricing and timing depend on the workflow, access, data preparation, integrations, testing and review requirements. Your proposal makes those assumptions explicit.
10 Useful answers
It describes systems in which a model helps choose actions or next steps toward a defined task. A business workflow should still have limits on tools, information and authority. A chatbot or a long automation sequence is not automatically an agent.
Start with a recurring task, a process owner and representative examples. We compare agentic work with existing software, rules-based automation and simpler AI features. The assessment may recommend a simpler approach.
AI Integration focuses on adding capabilities such as search, extraction or drafting to existing software. Agentic AI focuses on a bounded task where the next step can change as information is gathered. Some projects combine both. Explore AI Integration for a focused feature or knowledge assistant.
Potentially. Compatibility depends on authorised interfaces, licences, permissions and source quality. We assess those dependencies first and identify any preparation work. We do not assume every system can support the required connection.
The workflow needs checks, evidence and an exception path. Missing, conflicting or unsupported information should trigger clarification or manual review. We test errors and failures as part of evaluation; no model is assumed to be error-free.
Only actions explicitly authorised in the agreed scope can run. The initial concepts exclude customer sending, payments, deletion and binding commitments. Where record changes are included, the application enforces the agreed permission and approval checks.
Not necessarily every permitted read or routine check. People review the actions and exceptions defined by the workflow's risk and scope. The first pilot is supervised; changing its authority requires an explicit decision and further testing.
Those answers depend on the selected providers, products, settings and agreements. We document processing and retention separately from training use. Hosting an application privately does not by itself mean that model inference is private.
The estimate follows the agreed workflow, systems, data preparation, users and testing. Build fees are separated from recurring usage and support. Timing also depends on access, review availability and unresolved technical questions.
The contract defines ownership and access for custom work, configuration, documentation and evaluation assets, including any payment conditions. Client-owned accounts are preferred where practical. Third-party products, models and existing components retain their own terms.
Production needs an agreed operating owner and support plan. Monitoring, maintenance, coverage hours, response targets and additional changes are specified separately. A pilot engagement does not imply unlimited ongoing support.
We review the evidence and decide whether to revise, simplify or stop. You receive the agreed findings and deliverables. A useful pilot can prevent an unsuitable production investment.
11 Let’s talk
Describe what starts the work, which tools are involved and where your team gets stuck. A brief summary is enough for the first enquiry.
Continue to enquiry formOn the contact form, choose Agentic AI and describe the workflow. You can also email contact@vonneum.com.
contact@vonneum.comOpens your email app. You review and send the message yourself.